China experiences and relationship network are the two major entry barriers for any businesses in China. With over seven years of regional
operation history, CNLink has accumulated a great wealth of experiences and built an extensive relationship network spanning from the
North to the South, and crossing the Taiwan straits.
Regional Telecom Relations is the key business success element of CNLink. This element enabled building up of the Regional IP platform as
well as facilitating the delivery of services such as VPN, Internet Access, and the specialized content delivery service across
international boundaries in
the region.
The Regional IP Platform offers the network services for the customers in the servicing region. It excels in its being managed as one single
network across geographic regions, both technically and for provisioning of unified services to customers.
CNLink is capable of providing
directly network service in Hong Kong, Taipei, Tianjin, Beijing, Shanghai, Suzhou, Chengdu, Guangzhou, Dongguan, and Shenzhen. All of
these territories are supported by the regional CNLink branch offices leveraging on local Regional Telecom Relations. For those uncovered
areas in Greater China,long distance remote support is always available.
Outside of Greater China, CNLink has business coverage in Japan
and United States. WithHong Kong POP as the hub of the network, overseas corporate customers can connect to our Tokyo, Taipei, L.A,
and Hong Kong POPs and then create VPN or MPLS tunnels to their respective offices in China.
CNLink's Regional IP Platform has been built and evolved with support of top-notched Technical Skills. Through this self-designed and
self-developed IP network, CNLink has mastered the complete set of MPLS, IDC, and IP VPN technologies. Its core technical team has
remained intact since Year 2000 and is poised to take on further challenges to develop new and enhanced IP services in line with the
company¡¦s diversification strategies.
Regional Support is powered by the CNLink internal CRM systems. CNLink developed its own internal CRM system to track regional problem
tickets, synchronize service fulfillment procedures, and coordinate various business activities. This provides the means for local Customer
Service staff in all covered territories to react and handle geographically diverse customer problems and tremendously raise service
satisfactory level.
CNLink's customer base has already exceeded 2500, covering 10 million end users, most of which are located in the Greater China region
and some of which are in Japan and the US. This extensive customer base provides a solid foundation for promoting corporate IT solutions
and Internet related services, thus enabling CNLink to generate recurring revenue for further expansion.
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